Text marketing consent for dispensaries, done the way carriers and regulators actually expect.
Consent is the single biggest reason dispensary SMS programs get throttled, fined, or shut down. Done right, it's also the simplest part of the stack — if you capture the right records the first time.
Consent isn't a checkbox. It's an audit trail.
Cannabis carriers and regulators don't take your word that subscribers opted in — they want to see when, where, and with what disclosure language. Most dispensaries can't produce that record on demand, which is exactly why programs get suspended after a complaint or carrier review.
Compliant consent is straightforward in the abstract: an affirmative opt-in action, a clear disclosure of what the subscriber is agreeing to (program name, message frequency, message and data rates, opt-out instructions), and a stored record of the action with timestamp, source, and IP address. The hard part is doing this consistently across every opt-in surface — in-store keyword, POS terminal, web widget, loyalty signup — and having the records exportable on demand.
Our platform makes consent capture and audit storage the same workflow. Every opt-in surface is wired with the right disclosure language and the right record fields. STOP, HELP, and other opt-out keywords are honored automatically across all automations. Subscribers who haven't engaged in a long window get a controlled re-permission attempt before suppression. The result is a list you can defend.
Built for cannabis, not generic retail.
Affirmative opt-in
Double opt-in on web and keyword flows. Single opt-in at POS with clear disclosure shown at capture.
Disclosure language
Program name, frequency, msg & data rates, STOP, and HELP pre-wired on every capture surface — no copywriter required.
Audit-ready records
Timestamp, source, IP, age-verification, and exact disclosure shown — stored per subscriber, exportable on demand.
STOP & HELP handling
Opt-out keywords trigger immediate suppression across every automation and campaign — never an accidental re-send.
Re-permission flows
Dormant subscribers get a controlled re-permission attempt before suppression — protect sender reputation, defend the list.
Per-state rules
State-specific consent requirements (medical vs adult-use, age thresholds, disclosure variants) applied automatically per location.
Questions buyers ask before booking.
Is single opt-in legal for cannabis SMS?+
It can be, depending on the source and state — but carrier preference and audit defensibility both favor double opt-in for web and keyword flows. POS opt-in with clear disclosure at capture is typically accepted as single opt-in.
What do I need to show during a carrier audit?+
Per-subscriber records: when they opted in, what surface they used, what disclosure language they saw, their IP at capture, and their opt-out history. We capture all of this automatically.
What happens when someone texts STOP?+
Immediate suppression across every automation and campaign, plus a single confirmation message per carrier guidelines. They won't receive another message until they explicitly re-opt-in.
Audit your consent records in 20 minutes.
A working session with a compliance specialist. Bring your current capture flow — we'll show you what's defensible and what isn't.