SMS marketing for cannabis delivery
Delivery lives on reorder rate and average order value. Texting is the only channel that reaches a customer at the exact moment they'd place the next order — and the one that keeps them off the marketplace apps.
Reorder rate is the whole business.
A delivery operation doesn't have a storefront to catch impulse traffic, so growth comes from two numbers: how often each customer reorders and how large the cart is when they do. Texting moves both directly. A reorder nudge timed to a customer's actual consumption cadence lands before they open a marketplace app, which is the difference between owning the relationship and paying a commission for it.
Order-adjacent messages do double duty. Delivery-window confirmations and driver-en-route texts cut failed drops and support calls, and because customers open them at a near-perfect rate they're also the best surface you own for a small, relevant add-on suggestion. Minimum-order nudges work the same way: when a cart is a few dollars short of free delivery, one text recovers margin that would otherwise walk.
Zones, service windows, and driver capacity all shape who should hear what. Audiences can be scoped by delivery zone and time window so you're never promoting a same-day special to an address you can't reach today, and sends can be paced against driver availability instead of flooding dispatch. Consent, age-gating, opt-out handling, and quiet hours are enforced automatically for every zone you serve.
Built for cannabis, not generic retail.
Reorder timing per customer
Nudges fire on each customer's own consumption cadence, not a shared weekly blast.
Minimum-order nudges
Carts a few dollars short of a free-delivery threshold get one well-timed text — and usually clear it.
Driver-en-route texts
Near-universal open rates on arrival notices mean fewer failed drops and fewer support calls.
Delivery-window reminders
Confirmations and window reminders keep customers home for the handoff and protect route efficiency.
Zone-aware audiences
Target by delivery zone and service window so no promotion reaches an address you can't serve today.
Compliance handled quietly
Consent, age verification at handoff, opt-out, and quiet hours applied automatically per state.
Questions buyers ask before booking.
Can transactional and marketing texts share one number?+
Yes. Order and driver notifications run alongside marketing sends on the same provisioned number, with separate consent handling and suppression logic.
Does it connect to my delivery or POS system?+
We integrate with the major cannabis POS and delivery stacks so order events, zones, and purchase history drive the messaging without manual work.
How do you avoid promoting to out-of-range addresses?+
Audiences are scoped by delivery zone and active service window, so an offer only reaches customers you can actually deliver to.
Will arrival texts overwhelm my dispatch team?+
They reduce load. Automated window and en-route notices cut inbound "where's my order" calls, and send pacing respects driver capacity.
Do quiet hours apply to delivery notifications?+
Marketing sends respect state quiet hours. Order-status notifications tied to an active delivery are treated separately, as the customer requested them.
What does it cost?+
Messaging starts at $0.025 per SMS with no contract or setup fee, and MMS at $0.05 for menu or product images.
Lift reorder rate and average order value.
Create your account, connect your delivery stack, and turn on reorder, window, and en-route messaging. No contract, no setup fee — from $0.025 per text.