Dispensary SMS automation
The best-performing messages at a dispensary aren't the ones someone writes on Friday — they're the flows already running. Set them once and they earn revenue every week without anyone opening the platform.
Revenue that doesn't depend on someone remembering.
Manual campaigns have a hard ceiling: they happen when a manager has time. Automated flows don't. A welcome series greets every new opt-in within minutes, a post-visit note lands while the purchase is fresh, and a reorder nudge fires on the day a customer's usual cadence says they're running low. The same five flows, live for a month, typically move more revenue than a month of hand-written blasts.
Because triggers come from POS behavior rather than a calendar, each customer gets their own timing. Someone who buys flower weekly hears from you on a weekly rhythm; a monthly edibles shopper doesn't get pulled into that cadence and start ignoring you. Lapse-risk scoring watches for regulars going quiet and starts a win-back before the habit moves to another store.
You keep control of the parts that matter — copy, offers, caps, and which flows are live — while frequency limits and suppression rules stop a customer from receiving three automations in one day. Consent, age-gating, opt-out handling, and quiet hours are enforced inside every flow automatically, so automation never becomes a compliance risk.
Built for cannabis, not generic retail.
Welcome series
New opt-ins get an immediate greeting, a first-visit incentive, and a nudge if they haven't redeemed it.
Restock and reorder
Triggered by each customer's own purchase cadence and the categories they actually buy.
Win-back flows
Lapse-risk scoring starts a recovery sequence the moment a regular goes quiet, with escalating offers.
Post-visit follow-up
A short thank-you plus a reason to return, sent while the last purchase is still top of mind.
Birthday and milestone
Loyalty-aware messages for birthdays, tier upgrades, and anniversary visits that reliably convert.
Guardrails built in
Frequency caps, suppression, quiet hours, and consent checks run inside every flow automatically.
Questions buyers ask before booking.
How long does it take to set up flows?+
The core five — welcome, post-visit, restock, win-back, and birthday — ship as templates. Most operators have them live within a day of connecting their POS.
What triggers an automation?+
POS events and behavior: a first opt-in, a completed purchase, a category cadence coming due, a lapse-risk threshold, or a loyalty milestone.
Will customers get too many messages?+
No. Per-subscriber frequency caps and suppression rules decide which flow wins when several qualify at once.
Can I edit the copy and offers?+
Yes. Templates are a starting point — copy, incentives, delays, and audience conditions are all yours to change.
Do automations respect quiet hours?+
Always. Sends are held and released inside your state's permitted windows, and opt-outs suppress every flow instantly.
Do automated flows cost more per message?+
No. Automated sends use the same rate as manual ones, starting at $0.025 per SMS.
Put five flows live and let them run.
Create your account, connect your POS, and switch on the welcome, post-visit, restock, win-back, and birthday flows. No contract, no setup fee — from $0.025 per text.