Loyalty integrations for cannabis text marketing
Loyalty programs and SMS work best when they talk to each other. We connect to the loyalty platforms dispensaries already use so points balances, tier changes, and reward events drive messaging automatically.
Loyalty + SMS is where retention actually compounds.
Cannabis loyalty platforms hold the most engaged customers in any dispensary's database — but they're often disconnected from the SMS channel. We close that gap. Points balances, tier transitions, expiring rewards, and birthday events all become segmentation and trigger inputs.
When a customer earns enough points for a tier upgrade, the text fires the same day. When rewards are about to expire, the reminder goes out before the deadline — not after. When a top-tier customer hasn't visited in 21 days, a personalized win-back from their store manager (not a generic blast) goes out.
Integration is bidirectional — engagement events from SMS (clicks, redemptions, opt-outs) flow back into the loyalty platform so the customer's profile stays consistent across both systems.
Built for cannabis, not generic retail.
Points balance messaging
Live points balances available as merge fields — every text can show the customer exactly where they stand.
Tier-based segmentation
VIP, gold, silver, and base tiers become first-class audience filters with their own cadence and offers.
Reward expiration triggers
Automated reminders fire before rewards expire — recovering revenue that would otherwise leak.
Birthday & milestone flows
Loyalty events drive personalized automations, not generic templates.
Two-way sync
Click, redemption, and opt-out events flow back into the loyalty platform so customer profiles stay aligned.
Questions buyers ask before booking.
Which loyalty platforms do you integrate with?+
Alpine IQ, springbig, and several POS-native loyalty systems are supported. We add connectors based on operator demand.
Can I replace my loyalty platform with yours?+
We're not a loyalty platform — we're the messaging layer that makes loyalty work harder. If you're rethinking loyalty, we can recommend partners.
Will I see double-attribution between loyalty and SMS?+
No. Bidirectional sync keeps engagement events deduped so each customer interaction is attributed cleanly.
Make your loyalty program actually drive repeat visits.
A 20-minute session — we'll map your loyalty data to triggered SMS automations and show projected impact on repeat-visit cadence.